Frequently Asked Questions

Frequently Asked Questions

What products do you sell?

DivineLove.shop offers faith-inspired wall art, Christian canvas prints, biblical artwork, and religious home décor designed to bring inspiration, peace, and spiritual encouragement into your home.

What materials are your wall art products made from?

Our artwork is produced using high-quality materials designed for durability and long-lasting display. Product specifications are listed on each product page.

Are the frames included?

Frame availability varies by product. Please review the product description carefully to see whether a frame is included with your selected item.

Can I hang the artwork immediately after delivery?

Most products are designed for easy display. Installation instructions, if required, are provided with the product or on the product page.

Are these products suitable as gifts?

Yes. Many customers purchase our products as gifts for family members, friends, churches, religious celebrations, baptisms, confirmations, weddings, and special occasions.

How long does shipping take?

Orders are generally processed within 1–2 business days and delivered within 4–5 business days after dispatch.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email that can be used to monitor delivery progress.

What payment methods do you accept?

We accept secure payment methods available during checkout, including major credit and debit cards and other supported payment providers.

What is your return policy?

Customers have the right to request a return in accordance with our Return & Refund Policy. Please review the policy page for complete information regarding eligibility, conditions, and refund processing.

What should I do if my item arrives damaged?

If your item arrives damaged or incorrect, please contact us within a reasonable period after delivery.

To help us resolve the issue quickly, please provide:

  • Your order number

  • Photos of the item

  • Photos of the packaging

  • A brief description of the issue

How can I contact DivineLove.shop?

Email: robert@adames.art

Phone: +31 6 40539244

Address: Dammenseweg 18, 8723 CN Koudum, Netherlands

What are your customer support hours?

Monday – Friday

09:00 – 18:00 (CET/CEST)

We aim to respond to all inquiries within one business day.